Error 491:
Problem:
Downloads and updates impossible.
Solution:
Remove your google account by going to the settings for your
device, then accounts and google. Hit remove account. Reboot your android and
add the account once again. Next, in the settings, go to apps (applications)
and swipe to find ‘all’ of your apps. Scroll down to google services, then
click clear data and finally force stop.
Error 498:
Problem:
Interruption of downloads from the google play store
Solution:
The problem is that the cache of your device is full. Delete
unneeded applications and files. Restart your smartphone in recovery mode by
pressing the volume down, power and home buttons (for Samsung devices) or
volume down and power (for most other devices). This mode provides a few more
options. Select wipe cache partition by navigating between options with the
volume rocker. Confirm using the power button.
Error 919:
Problem:
Downloading the app works but it does not open once downloaded.
Solution:
There is simply no more space on your android. Eliminate all
unnecessary data: Music, videos or large applications.
Error 413:
Problem:
Downloading applications or updates is impossible. If you use a
proxy, remember that it may cause problems with the operation of the google
play store.
Solution:
In settings, find apps, and then swipe to all. Scroll down to
google services and tap on clear data and then force stop. Do the same with the
google play store app and clear the cache from your internet browser.
Error 923
Problem
The download is impossible: Error while syncing your google
account or insufficient cache memory.
Solution:
Remove your google account and delete any useless applications
that are just taking up space. Next, reboot your device in recovery mode.
Select wipe cache partition and start your device as usual. Don’t worry; your
personal data won’t be deleted. Set up your google account once again.
Error 921
Problem
You can’t download an app.
Solution:
Try deleting the cache of the google play store application. If
this doesn’t work, delete all the play store application data, but please be
advised that this will consequently delete all the settings that you’ve already
made. As a last resort, remove your google account, restart the device and
enter it again.
Error 403
Problem
The download is impossible. This usually happens when two google
accounts are used to buy applications on one device.
Solution:
Go the google play store with the correct google account.
Uninstall the application in question. Next try to get the app from google play
again and click the purchase button.
Error 492
Problem
It’s impossible to install an application due to the dalvik cache.
Solution:
Under settings, find apps, then swipe to all and scroll down to
google services. Here, select clear data and then force stop. Do the same on
the google play store app.
Note: If the problem is not solved, try deleting the dalvik cache.
To do this, enter the custom recovery mode (only if you have root). Another Solution:
is to complete a data wipe/ factory reset. This option applies to all users and
can be done in recovery mode. Beware; it will wipe your data so make sure you
have backed up everything you wish to keep.
Error 927
Problem
The download is impossible because an update of the play store is
in progress.
Solution:
Wait a few minutes until the google play store is completely
upgraded. If the problem persists, go to settings, then apps, swipe to all and
locate the google services. Tap on clear data and then force stop. Do the same
with the google play store application.
Error 101
Problem
You can’t download anything because you have many apps installed
Solution:
Just uninstall any useless apps
Or
Clear play store data and remove google account and re-login in
Error 481
Problem
Error in your google account
Solution:
Remove your account and use other one
Error 911:
App could not be downloaded due to an Error 911
Solution:
Method 1: Clear the google play store data
Go to settings >> manage applications or apps >> open
“all” tab
From the list of “all” apps >> scroll down and select “play
store” >> select force stop, clear cache and clear data
Method 2: If you are using a Wi-Fi connection that requires a
webpage login, then your authentication has probably expired. Log in to the APN
again via your android browser. Open google play store and run the app update
again. If that didn’t work the problem is with the Wi-Fi network itself.
Method 3: Simply switch to another Wi-Fi network and run the
update. The Error 911 should disappear for the new Wi-Fi network.
Method 4: Use your mobile network data services instead of Wi-Fi.
Turn Wi-Fi off and then turn your data on and now open your google play store
and download/update your apps or games. However, this Method is only suited for
apps and games that are small sized. For larger updates you should use your
Wi-Fi network to save data charge.
Error 919:
Cannot install any apps
Solution: Change your APN settings
Error 920:
App could not be downloaded.
Solution:
Method 1:
Turn your Wi-Fi off
Turn your Wi-Fi on
Run google play store and install or update the app
Method 2:
Go to settings>>accounts>> delete your google account
synced with google play.
Restart phone and add your google account back in the settings.
Alternately, add a different google account.
Run google play store and download your app.
Method 3:
Go to settings >> apps >> open “all” tab
Find and click google play store >>clear cache and clear
data
Now from the same tab uninstall google play store updates
Restart your phone, open google play store and install the app
Error 941:
While trying to run updates
Solution:
Go to settings >> manage applications or apps >> open
“all” tab
From the list of “all” apps >> scroll down and select “play
store” >> select force stop, clear cache and clear data
Again, go back to “all”>> scroll and select “download manager”>>
select clear cache and clear data
Now open google play and try updating your app. If the problem
persists continue to the step below.
Again, go to “all”>> scroll and select “play store” >>
select “uninstall updates”
Error 504
“App” could not be downloaded due to an Error. (504)
Solution:
Method 1:
Go to settings>> application manager or apps>> open
“all” apps
From the list of apps find google play store >>clear data
and clear cache
From the list of apps find google service framework (google play
services) >> clear data and clear cache
Now install or update app from google play store
Method 2:
Go to system settings>> accounts>>google>>remove
your Gmail account
now from settings>>apps>>all> force stop, clear
data and cache for google play store, google service framework(google play
services) and download manager (like in Method 1)
Now again go to settings>> accounts>>google>>add
your Gmail account
Restart your android and then accept all the google terms and
setup google settings
Rerun google play store and update or install your app.
Error 495:
While downloading apps and games from play store
Solution:
Method 1:
Go to settings>> application manager or apps>> open
“all” apps
From the list of apps find google play store >>clear data
and clear cache
From the list of apps find google service framework (google play
services) >> clear data and clear cache
Now install or update app from google play store
If it still didn’t work try uninstalling google play store updates
first
Method 2:
Go to system settings>> accounts>>google>>remove
your Gmail account
now from settings>>apps>>all> force stop, clear
data and cache for google play store, google service framework(google play
services) and download manager (like in Method 1)
Now again go to settings>> accounts>>google>>add
your Gmail account
Restart your android and then accept all the google terms and
setup google settings
Rerun google play store and update or install your app.
Error rh01:
Error retrieving information from server.
Solution:
Method 1:
Go to settings >> apps (manage applications>> select
“all” tab
From the list of apps >> select google play store >>
clear cache and clear data
From the list of apps >> select google service framework
(google play services) >> clear cache and clear data
Run google play store and try installing/updating the app
Method 2:
Go to system settings>> accounts>>google>>remove
your Gmail account
now from settings>>apps>>all> force stop, clear
data and cache for google play store, google service framework(google play
services) and download manager (like in Method 1)
Now again go to settings>> accounts>>google>>add
your Gmail account
Restart your android and then accept all the google terms and
setup google settings
Rerun google play store and update or install your app.
Error rpc: s-5: aec-0:
Error retrieving information from server.
Solution:
Method 1:
Open system settings
Go to applications (or apps) >> all
From all apps select google play store >> clear cache and
uninstall updates
Again, from all>>download manager >> clear cache and
data
Finally, all >> google services framework (google play
services) >> clear cache and data
Now, rerun google play store.
Method 2:
Go to system settings>> accounts>>google>>remove
your Gmail account
now from settings>>apps>>all> force stop, clear
data and cache for google play store, google service framework(google play
services) and download manager (like in Method 1)
Now again go to settings>> accounts>>google>>add
your Gmail account
Restart your android and then accept all the google terms and
setup google settings
Rerun google play store and update or install your app.
Error -24
Unknown still now but it’s coming on KitKat due to art problems
Solution:
Method 1 (sure fixes but requires root):
Install a file manager like root manager
Browse to internal storage android/data/com.whatsapp
Delete the com.whatsapp… folder
Now install whatsapp from google play
Method 2: Removing junk files via clean master
Install clean master
Uninstall whatsapp
Now run clean master, search for junk files and clean them. (Make
sure to uncheck important files that are detected as junk files by clean
master)
Method 3: When all fails backup all your apps and data and factory
reset your device.
Package file invalid:
This issue comes due to play store
Solution:
Method 1 for update Error:
Go to apps >> all >> select your app >> clear
cache and data
Run update again in google play
Method 2:
Install app through google play store website
Method 3:
Turn off Wi-Fi and install or update app in google play store via
3g or 4g data connection of your mobile.
Method 4:
Go to apps >> all >> google play store >> clear
cache and data
Go to apps >> all >> google service framework (google
play services) >> clear cache and data
Now try installing or updating the app. If this doesn’t work
follow the step below
Go to settings >> accounts >> google >> click on
your Gmail account >> menu and remove account.
Restart device and add your google account back.
Installation unsuccessful Error
Name explains the problem
Here are the Methods to fix “installation unsuccessful Error in
google play store”
Solution:
-uninstall and reinstall app
-clear market cache
-uninstall google play update
-unmount SD card then proceed to app installation
-many people have successfully resolved this issue by un-mounting
their SD cards before running an update in google play.
-delete .android_secure folder
Download unsuccessful Errors:
Solution:
First Method:
Open settings download unsuccessful Error fix google play
Go to “manage applications or apps” then select “all” apps
Select “google play store” from the list
Force stop, clear cache and clear data
Do the same for clearing “google application framework (google
play services)” and “google account manager” from the list of apps.
Open google play and you will be asked to sign in.
Sign in with your Gmail account and download your apps or games
Note: From the apps list, you may also have to clear data for
“google play services, google app (that is not downloading or updating),
browser, downloads and download manager (in case browser download problem).
You can use this same Method for fixing “Error processing purchase
df-bpa-09”.
Alternative Method:
If the first Method didn’t work, you can try to delete your Gmail
account from settings. However, deleting primary Gmail account will require a
factory reset unless you have rooted your phone.
Assuming your device is rooted; follow this link on how to delete
your Gmail account.
Now clear cache and data for google play store like in the first
Method.
Restart your android device.
Add your Gmail accounts (settings->accounts->add account)
Open and sign in google play and then start your download
If none of the above Methods failed follow the Methods below:
Method 1: Clear caches of google play services and play store.
Or
Method 2: Uninstall updated of google play services and play
store.
Or
Method 3: Remove your account and add again and try.
Or
Method 4: Flash the gapps again. Then sign in
Another Solution: for this Error.
Via XDA
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